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Terms and Conditions

1. Use

This website is operated by Wild about Whisky (Pty) Ltd, and its use is conditional on your acceptance of these terms and conditions. These Terms and Conditions may change from time to time without notice and we reserve the right to do so. As such, it is your responsibility to review these stated Terms and Conditions at regular intervals. We reserve the right to amend, modify, discontinue or suspend all or part of this site and may restrict your access to all or part of the site at any time without notice or liability. This site is intended to be used and accessed only by individuals of legal drinking age in their country of residence or in the country from which you are accessing the site. If you do not fall into either category or having read and for any reason do not agree with or cannot abide by these Terms and conditions including our Privacy policy then please exit this site.

2. Age

Our products are available only for delivery in South Africa. By law, we may not sell alcohol to any person under the age of 18 years. In placing an order you confirm that you are at least 18 years of age and that you will take delivery of the products yourself, or will otherwise ensure that someone over the age of 18 is available at the delivery address to take delivery of the products.

3. Copyright

All rights in all content including but not limited to written copy, images, software and the design, look and format of the site are owned by Wild about Whisky (Pty) Ltd. You are permitted to use material and content only as set out in these Terms & Conditions. No other use is permitted without permission from us in writing.

4. Privacy Policy

You may be asked for some personal information in our registration form, and you may be asked to be put onto our mailing list. We will not share your details with any other parties. You may receive newsletters from us, as well as notices of special offers. You may opt out of this at any time.

5. Security

When paying by credit card you will be transferred to a secure payments site, and will deal directly with our payment gateway. You will enter your card details on their site which uses 128bit Secure Sockets Layer (SSL) encryption. They will obtain authorization for the payment from your credit card company and let us know as soon as this is received. You will then be transferred back to our website to finalise the transaction.

6. Payment methods

We accept payment from VISA and Mastercard credit cards, as well as by Electronic Fund Transfer (EFT). When paying by credit card your order will be processed as soon as we receive confirmation of payment from our secure payment gateway. Orders made with EFT payments will be processed once the funds are reflected as available in our account. We cannot accept cheque or debit card payments.

7. Follow up

Once you place an order, you should receive an automatic email response , confirming the order details. If there are any errors please contact us immediately so that we can either amend or cancel the order.

8. Delivery

We deliver via our courier partners to all major centres within the Republic of South Africa. Delivery is to a physical address and thus it is imperative that someone over the age of 18 (eighteen) is on hand to take delivery of the goods. Delivery takes place on business days only. Delivery times are as estimated on our Delivery Charges, and order delivery times will vary according to availability of product, and delivery address. Our delivery time estimates are based on delivery to major centres.

9. Delivery Charges

Delivery to major centres (Johannesburg, Cape Town, Durban, Bloemfontein, East London and George) is free of charge for orders over R2000.00. Delivery to major centres for orders totalling less than R2000.00 is R175.00.

10. Returns Policy

If your order has not been received with two working days of the promised delivery time, or if any of the goods you received were damaged, or you received goods you did not order, please notify us immediately so that we can make arrangements to rectify the situation.

11. Availability

If for any reason a product you have ordered is out of stock and we cannot supply you with that item within the time specified on your order, we will contact you and offer you the option of either changing your order, or cancelling the order and receiving a full refund.

12. Accuracy

While we have endeavoured to ensure the accuracy of the information on the site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the website. Prices and specifications can change without notice and products are subject to availability. This does not affect your consumer rights. Should you notice any errors or inaccuracies on this site please contact us.